TERMS OF USE

Last updated February 14th, 2023

AGREEMENT TO TERMS

This website is owned and operated by WILLS WINGS MEXICO S.A. DE C.V. (the «Organization» or «we»). These Terms establish the terms and conditions under which you may use our website https://willswing.com.mx/ (the “Website”) and services offered by us (our website, the «Platform»). This website offers visitors technical and advertising information about our products, administration of a purchase account, purchase orders, order tracking and contact us. By accessing or using the website of our service, you agree that you have read, understood and agreed to be bound by these Terms.

In order to use our website and/or receive our services, you must be at least 18 years old, or of legal age in your jurisdiction, and possess the legal authority, right and freedom to participate in these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

The prices we charge for using our services or products are listed on the website. We reserve the right to change our prices for products displayed at any time and to correct price errors that may occur inadvertently. Additional information on prices and sales taxes is available on the payments page.

RETURN POLICY

Please review our Return Policy posted on the Site prior to making any purchases.

For any undamaged product, simply return it with the included accessories and package along with the original receipt (or gift receipt) to the time you received the product, and we will exchange it or offer you a refund based on the original payment method. Also, consider the following:

  • Contact us by email at info@willswing.com.mx from Monday to Friday from 8:00 am to 4:00 pm explaining the problem and sharing your invoice or order.
  • If we determine that the causes of the return are legitimate, you can choose between the following options:
    1. Return of money: Through transfer (savings account, checking account, savings at hand): it is done approximately within five working days of receiving the product again in our warehouse.
    2. Change of product: Subject to availability of inventory at the time of change. Changes may be made for products with a value equal to or lower than the original. In case of unavailability for the exchange, the value of the product(s) will be delivered in a new purchase.

The User may return without any cost any product that presents factory defects. Transport costs for other returns will be covered by the consumer, depending on the situation.

PROHIBITED ACTIVITIES

You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Site, you agree not to:

  • Systematically retrieve content and data from the Site to create or compile, directly or indirectly, a compilation, collection, database, or directory without written permission from us.
  • Copy or adapt the Site’s software, including but not limited to HTML, JavaScript, PHP, or other code.
  • Pretend to impersonate another person or user or use the username of another user.
  • Intimidate, annoy, harass, or threaten any of our agents or employees.
  • Use any information obtained from this Website in order to abuse, harm, or harass another person.
  • Decompile, disassemble, decipher, or reverse engineer any of the software comprising or in any way making up a part of the Site.
  • Use the Site as part of any effort to compete with us or for any revenue-generating endeavor.
  • Transfer or sell your profile.
  • Delete copyright or other proprietary rights notices from the content.
  • Upload or transmit any viruses or malicious code.
  • Use unauthorized scripts or software.
  • Use a buying agent or purchasing agent to make purchases on the Site.
  • Circumvent security features of the Site.
  • Trick or defraud us or other users.
  • Engage in any automated use of the system, such as using scripts to send comments or messages.

GUIDELINES FOR REVIEWS

We do not allow:

  • Vulgar, profane, or abusive language.
  • Spam or repetitive comments.
  • Promotion of commercial products or services.
  • Endorsements of political parties or candidates.
  • Any information that violates privacy or endangers well-being.

SUBMISSIONS

Any submissions provided by you to us are non-confidential and shall become our sole property. We have exclusive rights to the use and dissemination of these Submissions.

THIRD-PARTY WEBSITES AND CONTENT

The Platform may contain links to third-party websites. These links do not imply endorsement or recommendation. This Privacy Policy does not apply to third-party websites.

PRIVACY POLICY

This Privacy Policy sets out the terms on which we use and protect your information. Changes to this Privacy Policy will be posted on our website. Please review it regularly.

MODIFICATIONS AND INTERRUPTIONS

We reserve the right to modify or discontinue the Site at any time. We are not liable for interruptions, delays, or errors.

CORRECTIONS

We reserve the right to correct any errors or inaccuracies on the Site at any time.

USER DATA

Our website may collect personal information such as name and contact details to process orders or deliveries.

LIMITATION OF LIABILITY

We are not liable for indirect or incidental damages arising from the use of our services.

RIGHT TO CHANGE AND MODIFY THE TERMS

We reserve the right to modify these terms. Continued use of the Site constitutes acceptance of the updated Terms.

CONTENT PROMOTIONS EMAILS

You agree to receive promotional messages and materials. You may opt out at any time.

GOVERNING LAW

These Terms shall be governed by the laws of the United Mexican States.