Terms

TERMS OF USE

Last updatedFebruary 14th, 2023

AGREEMENT TO TERMS

This website is owned and operated by WILLS WINGS MEXICO S.A. DE C.V. (the «Organization» or «we») These Terms establish the terms and conditions under which you may use our website https://willswing.com.mx/ (the "Website") and services offered by us (our website, the «Platform»).. This website offers visitors technical and advertising information about our products, administration of a purchase account, purchase orders, order tracking and contact us. By accessing or using the website of our service, you agree that you have read, understood and agreed to be bound by these Terms:

In order to use our website https://willswing.com.mx/ (the "Website") and/or receive our services, you must be at least 18 years old, or of legal age in your jurisdiction, and possess the legal authority, right and freedom to participate in these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you. consultation of technical and advertising information about our products, administration of a purchase account, purchase orders, order tracking and contact us.

The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time and to correct price errors that may occur inadvertently. Additional information on prices and sales taxes is available on the payments page.

RETURN POLICY

Please review our Return Policy posted on the Site prior to making any purchases.

For any undamaged product, simply return it with the included accessories and package along with the original receipt (or gift receipt) to the time you received the product, and we will exchange it or offer you a refund based on the original payment method. Also, consider the following:

If you wish to return your product, you must do so as follows:
- Contact us by email at info@willswing.com.mx from Monday to Friday from 8:00 am to 4:00 pm) explaining the problem and sharing your invoice or order.

If we determine that the causes of the return are legitimate, you can choose between the following options:
1. Return of money (applies only for guarantee cases and retraction law): Through transfer (savings account, checking account, savings at hand): it is done approximately within five working days of receiving the product again in our warehouse.
2. Change of product (subject to availability of inventory at the time of change). Changes may be made for products with a value equal to or lower than the original and the difference only if applied. In case of unavailability for the exchange, the value of the product(s) will be delivered in a new purchase.

The User may return without any cost, any product that presents factory defects or will need to cover the transport costs and the others that lead to the return will be covered by the consumer, all depending on the situation.

PROHIBITED ACTIVITIES

You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Site, you agree not to:

  1. Systematically retrieve content and data from the Site to create or compile, directly or indirectly, a compilation, collection, database, or directory without written permission from us.
  2. Copy or adapt the Site’s software, including but not limited to HTML, JavaScript, PHP or other code.
  3. Pretend to impersonate another person or user or use the username of another user.
  4. Intimidate, annoy, harass, or threaten any of our agents or employees engaged in providing any portion of the Site to you.
  5. Use any information obtained from this Website in order to abuse, harm or harass another person.
  6. Decompile, disassemble, decipher or reverse engineer any of the software comprising or in any way making up a part of the Site.
  7. Use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavor or commercial enterprise.
  8. Transfer or sell your profile.
  9. Delete copyright or other proprietary rights notice from the content.
  10. Make any unauthorized use of the Site, including collecting email addresses and/or usernames of users by any means.
  11. Upload or transmit (or attempt to upload or to transmit) any type of viruses or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Site.
  12. Except as may be the result of standard search engine or Internet browser usage, using or launching any unauthorized script or other software it's not allowed.
  13. Use a buying agent or purchasing agent to make purchases on the Site.
  14. Circumvent, disable, or otherwise interfere with security-related features of the Site.
  15. Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
  16. Make improper use of our support services or submit false reports of abuse or misconduct.
  17. Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.

GUIDELINES FOR REVIEWS

We do not allow:

  1. Vulgar, profane or abusive language; personal attacks of any kind; inappropriate religious, sexual, political or racial/ethnic references; baseless accusations.
  2. Spam, the same repeatedly posted comment or meaningless comments.
  3. Promotion of commercial products, services, organizations or other entities.
  4. Endorsements of political parties, candidates or groups
  5. Any information that violates a person’s privacy or endangers their well-being.
  6. Surveys, surveys or questionnaires

SUBMISSIONS

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site or the Marketplace Offerings (“Submissions”) provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. You hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original with you or that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions.

THIRD-PARTY WEBSITES AND CONTENT

The Platform may contain links to third-party websites. If you click on these links, you leave the Platform and may be directed to a separate website managed by a third party. These third parties may use technologies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you navigate to them from our Platform. The information they collect may be associated with your personal information or may collect information, including personal information, about your online activities over time and through different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other personalized content. The links do not imply endorsement, sponsorship or recommendation of third parties, nor of its website or the information it contains. This Privacy Policy does not apply ceases to apply when you leave our Platform. We do not control any third-party websites.

PRIVACY POLICY

This Privacy Policy sets out the terms on which WILLS WINGS MEXICO S.A. DE C.V. uses and protects information that is provided by its users at the time of using its website. This company is committed to the security of its users' data. When we ask you to fill in the fields of personal information with which you can be identified, we do so by ensuring that it will only be used in accordance with the terms of this document. However this Privacy Policy may change over time or be updated so we encourage and emphasize you to continually review this page to ensure that you agree to such changes. You can check our Privacy Policy here.

MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Marketplace Offerings without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site or the Marketplace Offerings.

We cannot guarantee the Site and the Marketplace Offerings will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site or the Marketplace Offerings at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site or the Marketplace Offerings during any downtime or discontinuance of the Site or the Marketplace Offerings. Nothing in these Terms of Use will be construed to obligate us to maintain and support the Site or the Marketplace Offerings or to supply any corrections, updates, or releases in connection therewith.

CORRECTIONS

There may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to the Marketplace Offerings, including descriptions, pricing, availability, and various other information.We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.

USER DATA

Our website may collect personal information such as: Name, contact information such as your email address and demographic information. Also when necessary specific information may be required to process an order or make a delivery or billing.

LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, WILLS WINGS MEXICO S.A. DE C.V. shall not be liable for indirect, punitive, incidental, special, consequential or exemplary damages, including, but not limited to, loss of profits, good will, use, data. or other intangible losses arising from or related to the use or inability to use the service.

To the fullest extent permitted by applicable law, WILLS WINGS MEXICO S.A. DE C.V. assumes no liability for;

  1. Errors or inaccuracies in content.
  2. Personal injury or damage to property, of any nature whatsoever, as a result of your access or use of our service.
  3. Any unauthorized access or use of our secure servers and / or all personal information stored therein.

RIGHT TO CHANGE AND MODIFY THE TERMS

We reserve the right to modify these terms from time to time in our sole discretion. Therefore, you should check these pages periodically. When we change the Terms in a material manner, we will notify you that significant changes have been made to the Terms. Your continued use of the website or our service after such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

CONTENT PROMOTIONS EMAILS

You agree to receive from time to time our promotional messages and materials, by mail, email or any other contact form you provide us (including your phone number for calls or text messages). If you do not wish to receive such materials or promotional notices, simply let us know at any time.

GOVERNING LAW

These Terms, the rights and remedies provided herein, and each and every claim and dispute relating to this and/or services, shall be governed, interpreted and applied in all respects solely and exclusively in accordance with the substantive domestic laws of the United Mexican States, without respect for its principles of conflict of laws.